Return Eligibility
To be eligible for a return, the product must meet the following criteria:
- Be in the same condition as received, with no signs of use or damage.
- Include all original tags and packaging.
- Provide a receipt or proof of purchase.
Returns must be requested within 15 calendar days of receiving the product.
Item Conditions
- New: The item must be unused, undamaged, and in its original packaging.
- Used: The item must be in good condition, with no significant signs of wear or damage.
Restocking Fee
We do not charge a restocking fee for returns.
Return Reasons and Fees
- No Fee (Change of Mind): If you change your mind about your purchase, you can return it at no additional cost.
- No Fee (Defective): If the item received is defective or damaged, you can return it at no additional cost.
How to Start a Return
To initiate a return, please contact us at [youremail@yourdomain.com]. If the return is approved, we will provide you with a return shipping label and instructions on how and where to send the package. Items returned without prior request will not be accepted.
If you have any questions about whether a specific item is eligible for return, please contact us.
Refunds
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed automatically to your original payment method. Please note that processing times may vary depending on your bank or credit card provider.
Contact Us
If you have any questions about our refund and return policy, please contact us at [youremail@yourdomain.com].